FAQ:Playback

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Why does playback go quiet when I record or adjust the input volume?

You may notice this on Windows 7, for example when recording overdubs while playing an existing track. This system setting turns down or mutes other sounds when audio goes through the recording or playback devices set as "Default Communication Device" in Windows. This feature can be useful when making or receiving internet phone calls but is undesirable for other audio. To turn off this adjustment:

  1. Click the Speaker icon (by the clock) in the System Tray then choose Sounds
  2. In the dialog that opens, click the Communications tab
  3. Underneath "When Windows detects communications activity", choose "Do nothing" and click "OK"
  4. On the Playback and Recording tabs, you can optionally right-click over a device and set or unset it as "Default Communication Device."

If there are other problems with audio inputs or outputs not interacting properly, make sure your sound device has the latest drivers specific to your particular computer model and operating system. The drivers should be obtained from the motherboard or computer manufacturer's web site, or if not available there, from the sound device manufacturer's web site. For more help, see our Wiki page Updating Sound Device Drivers.

See also:

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